Our In-Office COVID-19 Procedures

by | 01/19/2022 | Patient Resources

At All About Hearing, our focus is not only on your hearing health – but your overall safety and wellbeing.
 
This is why we want to assure you that we’re here to provide safe hearing care for our valued Midland community.
 
To stay up to date with the latest CDC government guidelines in your county, please use the CDC tool below.
 

 
Since the start of the global pandemic in March 2020, our team has adapted and overcome challenges to ensure we can continue providing the 5-star hearing care you deserve.
 
Although things are looking up, we must now consider the impact of the Omicron variant and how this strain might affect vulnerable people in our community. For this reason, we have ongoing safety protocols in place to ensure you and your loved ones remain safe during your visit at All About Hearing.
 
Please take time to read the following information before your next appointment.

 

 

#1 – Sanitizing Protocols

Extra time has been scheduled between appointments to ensure that all surfaces and furniture are thoroughly sanitized for the next person to arrive in the safest environment possible.
 
Cleaning includes
 
  • Door handles
  • Chairs
  • Equipment
  • Toilet
  • Cleaning stations

#2 – Your Arrival

When you arrive at our clinic, hand sanitizer will be provided to use as soon as you enter. All of our staff and other visitors must use hand sanitizer when at our office.

 

 

#3 – Pre-Appointment Healthcheck 

We kindly ask all patients and visitors to re-schedule their appointment if they have had a fever or cough in the last ten days. Also, please ensure that you are not COVID positive when you come to an appointment.
 
Equally, our team is asked to do daily temperature checks and routine COVID tests to ensure the continued safety of patients and team members.
 
 
 
 

Contact Us

 

 

#4 – The Use Of PPE

Our team is also required to use PPE such as disposable gloves and CDC-approved facemasks to ensure you and your loved ones stay protected. Therefore, at this time, we kindly advise you to follow current mask mandates according to the CDC government guidelines unless you are exempt.

 

 

#5 – Curbside And Remote Appointments

Our no-contact appointments remain available during this time. Since their proven success from the start of the pandemic, our team agreed that both curbside appointments and Remote Access Audiology are to remain as key services to our Midland community.

Curbside appointments are similar to any other drive-thru style service found in towns and cities across the US.
 
 
 
 

But the significant difference is, instead of collecting burgers and fries, patients receive fast, efficient, contact-free hearing support from a specialist.

This includes:

Clean and Checks
Hearing aid repairs
• Battery deliveries

All patients need to do is remain in the comfort and safety of their vehicle, and a member of the team will be ready to help them.

 

Remote Access Audiology works through video calling technology, where we can ensure your needs are met while you stay safe at home. After all, family takes care of one another, and we will proudly continue to take care of you.

 

 

Thank You

Thank you for your continued support and cooperation. Our team will always prioritize your health and safety and will continue to follow CDC government guidelines for all appointments to ensure your wellbeing.

If you have any questions or concerns regarding an upcoming appointment, please contact our friendly team to gain peace of mind.

Stay safe; we look forward to hearing from you soon.

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Leah Guempel, Au.D., CCC-A

Dr. Leah Guempel received her Bachelor of Arts in Communication Disorders in 2007 and her doctorate from the University of Texas in 2010. While in graduate school, Dr. Guempel was named outstanding first year graduate student in Audiology and Sertoma outstanding graduate student in Audiology. During graduate school, Dr. Guempel had several clinical rotations she completed throughout Austin including rotations at Dell Children’s Hospital and an ENT practice. Dr. Guempel also had a rotation at Cook Hearing & Balance as a student clinician, and after completing her 4th year rotation there, worked as a Doctor of Audiology in the Austin and Cedar Park locations. Dr. Guempel became the audiologist at the Cook Hearing & Balance office in San Marcos when it opened September of 2011. In December of 2012, Dr. Guempel bought Cook Hearing & Balance in San Marcos and renamed it Central Texas Hearing Center. She then opened the Central Texas Hearing Center in Lakeway, Texas. Dr. Guempel is licensed to practice Audiology in the State of Texas. She is a Fellow of the American Academy (AAA) and holds a certificate of clinical competence in Audiology from the American Speech-Language Hearing Association (ASHA). Dr. Guempel has a passion for hearing awareness. She enjoys her field of practice and hopes to inform and educate the community about the importance of early detection and the use of hearing protection. She is dedicated to helping those who suffer from hearing impairment. In her free time, Dr. Guempel enjoys spending time with her family, traveling, and anything outdoors.

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Request a Callback

It’s often the small questions and concerns that hold us back from making positive decisions – especially when it comes to your hearing health.

That’s why we offer no-obligation friendly calls to help answer those questions, whether on behalf of yourself or a loved one.

Simply complete the form and a member of our team will call you back shortly, or, you can call us at (432) 689-2220.

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